About CCNS Technology
CCNS Technology is an employee owned, all Canadian company. Our Datacenter and ULC listed Monitoring stations are all located right here in Ontario.
Hours of Operation
| Office Administration Hours | |
|---|---|
| Monday to Friday | 8AM to 5PM |
| Saturday to Sunday (including Statutory Holidays) | Closed |
| Regular Service Hours * | |
| Monday to Friday | 8AM to 5PM |
| Saturday to Sunday (including Statutory Holidays) | Closed | Afterhour (onCall) Service / Support Hours ** |
| Monday to Thursday | 5PM to 8AM (next day) |
| Friday to Monday | 5PM to 8AM (Monday) |
| Holidays | 5PM to 8AM Business Day Prior to Business Day After) |
Regular Datacenter Hours |
| Monday to Friday | 8AM to 5PM |
| Saturday to Sunday (including Statutory Holidays) | Closed | Monitoring Station |
* Installations and service can be scheduled outside regular service hours provided tech availability
** After hours service maybe subjected to additional after hours, overtime charges.
*** Current at the time of writing